Office Manager Primary Care Neighborhood Health Center MSMH

Job Description

Facility: Mount St Marys Neighborhood HC

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: 8:00am to 4:00pm

Summary:

The Office Manager is responsible for the daily operational management of the Center. Responsibilities include the supervision, direction, coordination and support of the clinic staff. Responsible for coordination of the administrative personnel, clerical, housekeeping, maintenance and purchasing functions as related to direct patient care. Accepts responsibility for the delivery of patient care through the process of assessment, planning, implementation and evaluation as appropriate to the age of the patients served, based on the areas of clinical practice. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintains confidentiality of all information. Strives to incorporate the philosophy and mission of the Hospital.

Responsibilities:

EDUCATION

• Associates Degree as Medical Office Assistant/Nursing, Business or other Healthcare related field required
• Bachelor's Degree in Business or Healthcare related field preferred

EXPERIENCE

• Two (2) years physician office practice management/hospital/ clinic supervisory experience, including: basic physician billing and medical record coding or other relevant experience

KNOWLEDGE, SKILL AND ABILITY

• Excellent human relations and oral/written communication skills
• Administrative:

• Answer telephones
• Compile statistics
• Compose letters/memorandums
• Coordinate events
• Coordinate meetings
• Develop office procedures
• Establish filing systems
• Interview others
• Maintain filing systems
• Maintain logs
• Maintain patient charts
• Proof-read documents
• Research information
• Schedule appointments

WORKING CONDITIONS

• Exposed to: Infection from disease-bearing specimens, a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, hazardous anesthetic agents, body fluids and wastes; unpleasant elements (accidents, injuries and illness); dangers of assaults/hazards from investigating alarms
• May be exposed to: infections and contagious diseases; biohazardous, radioactive substances; toxic chemical (photocopier)
• Regularly exposed to the risk of blood borne diseases
• Subject to: burns and cuts; injury from moving parts of equipment; varying and unpredictable situations; many interruptions
• Occasional exposure to unpleasant patient or unit elements
• Contact with patients under wide variety of circumstances
• May perform emergency care
• Occasionally subjected to irregular hours
• Requires judgement/action which could result in death of patient
• Handles: absentee replacement on short notice; emergency/crisis situations (potential patient violence)
• Increased pressure due to multiple calls and inquiries
• Travel required
• Hazards: Conditions where there is danger to life, body, and /or health