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Receptionist Business Office TMR

Location: Kenmore, NY, United States

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Job Description

Facility: McAuley Residence SNF Sub Acute

Shift: Shift 1

Status: Per Diem FTE: 0.100000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days and Evenings with Weekend Rotation

Hours:

8:00am-12:00pm or 12:00pm-8:00pm

Summary:

Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.

Responsibilities:

EDUCATION

  • High School diploma or GED preferred
EXPERIENCE

  • Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL AND ABILITY

  • Ability to read, write and speak the English language clearly
  • Ability to deal tactfully with personnel, residents, visitors and the general public
  • Ability to follow written or oral instructions
  • Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
  • Must have strong telephone skills and etiquette

WORKING CONDITIONS

  • Office setting
  • Normal heat, light space, and safe working environment; typical of most office jobs
  • Long periods of sitting, long periods of talking on phone and/or paging
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