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Health Home Care Coordinator II

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Location: Buffalo, NY, United States

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Job Description

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours:

8:30am-4:30pm

Summary:

The Health Home Care Coordinator II will apply the essential activities in the health home program at an advanced level and function as a guide and mentor to other Health Home team members. Position requires demonstrated organizational skills, self-motivation and attention to detail.

Works in conjunction with other providers (e.g. Behavioral Health, Substance Abuse, Aides Community Services) which include, planning, coordination, monitoring and evaluation with the core components of the job. Responsible for the outcomes including: reduce utilization associated with avoidable and preventable inpatient stays, reduce utilization associated with avoidable Emergency Room visits, to improve outcomes for people with mental health illness and/or substance use disorders and to improve disease related care for chronic conditions.

Responsibilities:

EDUCATION

  • Graduate from an accredited school of licensed practical nursing required.
  • Licensure and current registration as a Licensed Practical Nurse in the State of New York required.
  • OR
  • Associates Degree, or higher in relevant health and human services, or Social Work degree.


EXPERIENCE
  • Three (3 or more) years verifiable experience required in care coordination with two (2) or more of the following populations required:
  • Persons with a chronic illness
  • Homelessness
  • Experience working with families
  • Providing direct services to people with Serious Mental Illness, Developmental Disabilities, Alcoholism, or Substance Abuse.
  • Linking individuals with Serious Mental Illness, Developmental Disabilities, and/or Alcoholism or Substance Abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing, and financial services)
KNOWLEDGE, SKILL AND ABILITY

  • Strong written and verbal communication skills
  • Ability to teach and influence others
  • Demonstrated ability to work effectively in a team environment.
  • Demonstrated effective interpersonal and customer services skills
  • Good organizational and time management skills
  • Ability to work effectively with people from diverse cultures and socioeconomic conditions.
  • Ability to actively listen to others to understand their perspective and ensure understanding regardless of barriers.
  • Good critical thinking ability
  • Ability to handle protected health information (PHI) in a manner consistent with The Health Insurance Portability and Accountability Act of 1996.
  • Knowledge of computerized systems.
  • Knowledge of local and surrounding area resources
  • Fluent in reading, writing, and speaking English. Some positions require fluency in English and Spanish.
  • Visual and auditory acuity sufficient to conduct thorough and effective client interviews assessing both verbal and non-verbal cues.
  • Most possess a valid driver's license and have a car available for work use
  • Computer skills required, i.e., software appropriate to position, word, excel
  • Mobility sufficient to attend to client services activities in and out of the office including home visits, client appointments and other client related business.


WORKING CONDITIONS

  • May be exposed to unsanitary conditions in some home settings
  • May be exposed to high crime areas within the community, within the county serviced by the agency
  • Endures exposure to weather and temperature extremes
  • Lift and carry a nursing bag and its contents of approximately 50 pounds
  • Perform one person transfer under routine and emergency situations.
  • Able to lift, push, and pull light to moderate loads

VACCINE REQUIREMENTS

  • Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons.
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