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Human Resources Specialist HR Operations SCH SJC

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Location: Buffalo, NY, United States

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Job Description

Facility: Sisters of Charity Hospital

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours:

Summary:

The Human Resources Specialist, HR Operations is responsible for the delivery of quality service to all of its HR customers based upon their acquired knowledge of HR, Benefits, Compensation Labor & Associate Relations and Leave Management policies, as well as Catholic Health (CH) standard operating procedures. The HR Specialist, HR Operations will be responsible for independently assessing, researching and responding to issues, questions, processing transactions in Lawson, investigating and resolving all levels of discrepancies related to HR, Compensation, Benefits and Leave related programs, policies and regulatory requirements. The HR Specialist, HR Operations will know and understand CH benefits and absence plans. The HR Specialist, HR Operations will know and understand labor and associate relations.

Responsibilities:

EDUCATION

  • Bachelor's degree in HR, Business or other related field required

EXPERIENCE

  • Three (3) years of HR generalist experience required; prior experience in labor and associate relations a plus
  • PHR, CEBS and/or CCP preferred
  • Lawson experience strongly preferred


KNOWELDGE, SKILL AND ABILITY

  • Excellent PC skills including Microsoft Word, Excel, PowerPoint and Access software applications
  • Multi-Systems knowledge and experience - Lawson, AS400, Access databases and/or Position Manager
  • Demonstrated success in hospital HR team operating in a fast-paced environment
  • Strong knowledge of HR operations, policies, programs and union contract language /application
  • Demonstrated customer service related competencies
  • Excellent written and verbal interpersonal communication skills
  • Strong problem identification and problem solving skills; emotional intelligence, strategic, tactical, collaborative, participative, investigatory, listening, service partner, coach, shared governance experience

WORKING CONDITIONS:

ENVIRONMENT

  • Normal heat, light space, and safe working environment; typical of most office jobs
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