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Receptionist Administration FBM

Location: Orchard Park, NY, United States

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Job Description

Salary: 15.11-22.67 USD

Facility: Father Baker Manor Sub Acute

Shift: Shift 2

Status: Part Time w/Benefits FTE: 0.400000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Evenings with Weekend and Holiday Rotation

Hours:

M-F 5:00PM to 9:00PM Sat & Sun 9:00AM to 5:00PM or 5:00PM to 9:00PM

Summary:
Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.

Responsibilities:

EDUCATION

  • High School diploma or GED preferred

EXPERIENCE

  • Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL AND ABILITY

  • Ability to read, write and speak the English language clearly
  • Ability to deal tactfully with personnel, residents, visitors and the general public
  • Ability to follow written or oral instructions
  • Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
  • Must have strong telephone skills and etiquette

WORKING CONDITIONS

  • Office setting
  • Normal heat, light space, and safe working environment; typical of most office jobs
  • Long periods of sitting, long periods of talking on phone and/or paging
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