Job Description
Facility: Sisters of Charity Hospital St Joseph Campus
Shift: Shift 1Status: Full Time
FTE: 1.000000Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Work Schedule: Days
Hours: 7a-3p
Summary:
Responsible for all aspects of admission to the service. Completes intakes, maintains waiting list, and utilizes standardized criteria to determine admission priorities. Maintains accurate and real time admission schedule, ensures optimal occupancy of the service. Coordinates admission process with clinical staff to ensure patient matching. Coordinates admission process with Office Coordinator to ensure financial mandates have been met. Tracks no shows and AMAs, consults with supervisor/director for admission concerns.
Responsibilities:
EDUCATION - High school diploma or equivalent required
- Associates degree or specialized training in health-related field preferred
EXPERIENCE- Minimum two (2) years' experience in medical office setting or allied health field
- Customer service experience preferred
KNOWLEDGE, SKILL AND ABILITY - Able to multi task with frequent interruptions
- Consistently demonstrate adherence to Title 42 and HIPAA confidentiality laws
- Must be able to communicate effectively in English, written and verbal
- Must function as a treatment team member, integrating the Mission, Vision and Values into all daily activities
- Able to use basic computer programs, maintains waiting list and admission information clearly
- Able to use basic office equipment ( fax, copier, printer)
- Must always be mindful that the admission process can be stressful for our patients, must utilize a patient centered approach consistently
WORKING CONDITIONS: - In a well-lit environmentally controlled office setting
- Extensive time sitting and typing
- Typical of most office jobs