Job Description
Facility: Sisters of Charity Hospital
Shift: Shift 1
Status: Per Diem FTE: 0.100000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days Evenings Nights with Weekend and Holiday Rotation
Hours: 7-3p, 3-11p and 11 to 7a varied dependent on business need.
Summary:
Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.
Responsibilities:
EDUCATION
- High School diploma or GED
EXPERIENCE:
- Experience managing multiple calls at one time of varied urgency and acuity. Call center or similar history is acceptable.
KNOWLEDGE, SKILL AND ABILITY
- Must be able to understand English and comprehend oral instruction
- Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
- Must be able to work under stressful conditions
- Ability to exercise good judgment in decision making
VACCINE REQUIREMENTS
- Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons.
