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ENT Specialty Medical Services Secretary MSMH

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Location: Lewiston, NY, United States

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Job Description

Salary: 18.31-23.33 USD

Facility: Mount St. Mary's Hospital

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours: 8:30am -4:30pm 9:00am-5:00pm


Performs all secretarial functions necessary to facilitate the smooth running of the ENT Specialty Medical Services Center. This includes: telephone coverage and messages, greeting and registration of patients; scheduling of patients and monitoring of schedules to ensure appropriate patient flow, scheduling of all diagnostic tests and referrals ordered by the physician; reviewing of insurance coverage and collection of patient balances/co-pays, maintenance of medical records; maintenance and care of instrumentation and equipment in the department, knowledge of and compliance with managed care regulations; and the ability to work well with others in a complex, fast paced setting.


  • High School or equivalent required
  • Associate's Degree preferred
  • A.A.S. in secretarial science or related field preferred

  • One (1) year of secretarial/clerical experience required
  • Five (5) years of secretarial/clerical experience including word processing and filing preferred

  • Answer telephones
  • Balance figures
  • Compile statistics
  • Compose letters/memorandums
  • Develop office procedures
  • Establish filing systems
  • Input data into computer programs
  • Maintain filing systems
  • Maintain logs
  • Proofread documents
  • Research information
  • Schedule appointments
  • Transcribe dictated documents
  • Use computer packages to prepare graphics
  • Use computerized spreadsheets to conduct analyzes
  • Adding Machine
  • CRT
  • Calculator
  • Computer Peripheral Equipment
  • Fax
  • Personal computer
  • Photocopier
  • Transcriber
  • Typewriter
  • Word Processor

  • May be exposed to infections and contagious diseases
  • Subject to electrical and radiant energy hazards
  • Exposed to hazards from electrical/mechanical/power equipment
  • May be exposed to biohazardous, radioactive substances
  • Exposed to odorous chemicals and specimens
  • May be exposed to toxic chemicals
  • Occasional exposure to unpleasant patient or unit elements
  • Exposed to unpleasant elements (accidents, injuries and illness)
  • Subject to varying and unpredictable situations
  • Subject to many interruptions
  • Occasionally subjected to irregular hours
  • Occasional pressure due to multiple calls and injuries
  • Handles absentee replacement on short notice
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