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Physician Liaison

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Location: Buffalo, NY, United States

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Job Description

Salary: 70,570.50-105,865.50 USD

There is no greater satisfaction than doing work that helps people when they need it the most. Whether you work with patients or support the people who do, at Catholic Health you will be part of a team that believes a career is a calling and knows healthcare serves a higher purpose. Catholic Health, like many healthcare systems in the world, is working to keep patients, long term care residents, staff and community safe. They were the first in the sate of New York to establish a COVID-only facility to bring the highest level of care to patients.

Catholic Health is a four-hospital system on five campuses with a combined 1,100 beds and medical staff of over 1,500. Catholic Health leads the region in quality, patient safety and patient experience, and has the only Magnet-designated hospital in the region. With state-of-the-art stroke care, neuro and vascular services and nationally recognized for cardiac, orthopedic and bariatric services. Catholic Health has a rapidly growning employmed medical group of over 175 physicians.

If you are a talented individual with a desire to learn, grow, contribute and want to love the work you do alongside a team that understands healthcare serves a higher purpose - Catholic Health is for you!

Summary:

The primary goal of this positon is to increase physician referrals to the fully integrated Catholic Health System (CH) and its specialists incorporating the philosophy and mission of CH. This position will be responsible for determining individual physician referral preferences, interpreting and acting upon opportunities for process improvement, communication and problems solving. Must demonstrate aptitude in program development and implementation with strong customer service skills.

Responsible for fostering relationships with non-referring physicians, their office staff and key decision-makers to gain market share for CH. This position will focus on improving physician satisfaction and act as a liaison between the physician, the hospital and Catholic Medical Partners.

Target physicians and key stakeholders including, but not limited to, primary care physicians, allied health professionals, surgical and medical specialists, referral and care coordinators and office managers and staff. This position will analyze all market share data, physician volume and physician satisfaction data and contribution and other information sources to determine base line targets and to create future targets.

Responsibilities:

EDUCATION

  • B.S. or B.A. degree required
  • Master's degree preferred


EXPERIENCE

  • Three (3) to five (5) years of healthcare related experience
  • Sales experience preferred

KNOWLEDGE, SKILL AND ABILITY

  • Working relationship/knowledge of providers in the service area preferred
  • Working functionality of MS Word, Excel, PowerPoint, Confluence, JIRA
  • Willingness to learn new software applications
  • Excellent communication skills - written, oral interpersonal
  • Ability to work independently and be results driven
  • Valid Driver's License

WORKING CONDITIONS

ENVIRONMENT

  • Normal heat, light space, and safe working environment; typical of most office jobs
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