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Office Manager Primary Care MCCC

Location: Buffalo, NY, United States

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Job Description

Salary: 52,942.50-79,423.50 USD

There is no greater satisfaction than doing work that helps people when they need it the most. Whether you work with patients or support the people who do, at Catholic Health you will be part of a team that believes a career is a calling and knows healthcare serves a higher purpose. Catholic Health, like many healthcare systems in the world, is working to keep patients, long term care residents, staff and community safe. They were the first in the sate of New York to establish a COVID-only facility to bring the highest level of care to patients.

Catholic Health is a four-hospital system on five campuses with a combined 1,100 beds and medical staff of over 1,500. Catholic Health leads the region in quality, patient safety and patient experience, and has the only Magnet-designated hospital in the region. With state-of-the-art stroke care, neuro and vascular services and nationally recognized for cardiac, orthopedic and bariatric services. Catholic Health has a rapidly growning employmed medical group of over 175 physicians.

If you are a talented individual with a desire to learn, grow, contribute and want to love the work you do alongside a team that understands healthcare serves a higher purpose - Catholic Health is for you!

Summary:

The Office Manager is responsible for the daily operational management of the Center. Responsibilities include the supervision, direction, coordination and support of the clinic staff. Responsible for coordination of the administrative personnel, clerical, housekeeping, maintenance and purchasing functions as related to direct patient care. Accepts responsibility for the delivery of patient care through the process of assessment, planning, implementation and evaluation as appropriate to the age of the patients served, based on the areas of clinical practice. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintains confidentiality of all information. Strives to incorporate the philosophy and mission of the Hospital.

Mount St. Mary's consists of multiple locations and associate may be assigned as needed.

Responsibilities:

EDUCATION

  • Associates Degree as Medical Office Assistant/Nursing, Business or other Healthcare related field required
  • Bachelor's Degree in Business or Healthcare related field preferred

EXPERIENCE

  • Two (2) years physician office practice management/hospital/ clinic supervisory experience, including: basic physician billing and medical record coding or other relevant experience

KNOWLEDGE, SKILL AND ABILITY

  • Excellent human relations and oral/written communication skills.
  • Administrative:
  • Answer telephones
  • Compile statistics
  • Compose letters/memorandums
  • Coordinate events
  • Coordinate meetings
  • Develop office procedures
  • Establish filing systems
  • Interview others
  • Maintain filing systems
  • Maintain logs
  • Maintain patient charts
  • Proof-read documents
  • Research information
  • Schedule appointments

WORKING CONDITIONS:

  • Exposed to: Infection from disease-bearing specimens, a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, hazardous anesthetic agents, body fluids and wastes; unpleasant elements (accidents, injuries and illness); dangers of assaults/hazards from investigating alarms
  • May be exposed to: infections and contagious diseases; biohazardous, radioactive substances; toxic chemical (photocopier)
  • Regularly exposed to the risk of blood borne diseases
  • Subject to: burns and cuts; injury from moving parts of equipment; varying and unpredictable situations; many interruptions
  • Occasional exposure to unpleasant patient or unit elements
  • Contact with patients under wide variety of circumstances
  • May perform emergency care
  • Occasionally subjected to irregular hours
  • Requires judgement/action which could result in death of patient
  • Handles: absentee replacement on short notice; emergency/crisis situations (potential patient violence)
  • Increased pressure due to multiple calls and inquiries
  • Travel required

ENVIRONMENT

  • Hazards: Conditions where there is danger to life, body, and /or health
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