Care Coordinator RN SCH N

Job Description

• Graduate of an accredited school of professional nursing
• Bachelors of Science Degree in Nursing required
• Current, unrestricted licensure by New York State as a Registered Nurse (RN) required

• Minimum of (1) year experience as a registered nurse required
• One year previous case, disease, or utilization management experience preferred
• One year previous experience in a physician office or ambulatory care setting preferred

• Ability to use an electronic medical record (EMR), patient registry and running reports from an EMR
• Effective verbal and communication skills
• Solid command of the English language
• Ability to teach, motivate and influence others
• Demonstrated ability to work effectively in a interdisciplinary team to facilitate the efforts of the primary care team to assist patients in meeting their goals
• Demonstrated effective interpersonal relationship and customer service skills
• Excellent organizational and time management skills
• Demonstrates understanding of evidence based guideline (EBG) and knowledge of EBGs adopted by the practice
• Understands and applies performance improvement methods to support the practice in attaining CMP CI Plan goals
• Ability to convey complex clinical information in a simple, concise way
• Ability to evaluate patient readiness to change
• Ability to facilitate patient development of SMART goals in a patient centric care plan
• Ability to work effectively with people from diverse cultures and socioeconomic conditions
• Actively listens to others to understand their perspective and ensure understanding regardless of barriers
• Critical thinking capability
• Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
• Knowledge of community resources

• WORKING CONDITIONS:
• Occasional local travel between sites may be required
• May be exposed to infections and contagious diseases
• Occasional exposure to unpleasant patient elements
• Contact with patients under wide variety of circumstances
• Exposed to unpleasant elements (accidents, injuries and illness)
• Subject to varying and unpredictable situations in a physician office setting
• Handles emergency or crisis situations
• Subject to many interruptions
• Occasionally subjected to irregular hours, handles absentee replacement on short notice, flexibility in scheduled working hours/days to meet needs of clinic
• Ability to multitask in a fast paced office environment, occasional extreme heavy physical effort (lift/carry 50 lbs. or more)