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Project Manager Revenue Integrity and Quality Analytics

Location: Buffalo, NY, United States

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Job Description

Salary: 79,033.50-118,540.50 USD

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours:

M-F 7-3/8-4 some varied as needed

Summary:

Manage all aspects of project planning and execution integrity and process improvement projects as they related to the revenue cycle. The Project Manager, Revenue Integrity and Quality Analytics is responsible for the management and delivery of project functions within Compliance and Integrity. Manages multiple medium to large-scale projects that are moderately to extremely complex in nature. Independently coordinates and oversees project resources, (i.e., various departments from other business areas, Vendors, External Resources, Contracted Staff, etc.), develops implementation plans, assigns tasks, and monitors the project's progress, including managing project scope and budget. Creates communication plans, mitigates project risks, and reports project status to management and stakeholders. Will work with external vendors to acquire resources external to the organization. This position is part of the Compliance and Integrity department providing support for the Revenue Management Center who manages all of the acute care sites and related departments, service lines and business units organized within the acute care site of Mercy Hospital of Buffalo, Sisters of Charity Hospital including the St. Joseph Campus, Mount St. Mary's Hospital and Kenmore Mercy Hospital.

This position will be a subject matter expert in supporting projects as well as provide for quality check points for in the various functions of the Revenue Management Center and other ancillary departments as it related to the Revenue Management Center.

Responsibilities:

EDUCATION

  • Bachelor's degree required
  • Lean Six Sigma Green belt certification required Black Belt preferred; completion of certification requirement within three (3) years after job placement is also acceptable
  • PMP or CAPM Certification from Project Management Institute preferred

EXPERIENCE
  • Three (3) years of experience in healthcare required, revenue cycle preferred
  • Five (5) or more years of experience managing complex business projects
  • Prefer experience with clinical and financial healthcare systems, large projects and large multi-entity organizations
  • Experience with project management tools including MS Project, Jira and several collaboration and content sharing tools
  • Experience in working with people who are geographically dispersed
  • Project management experience taking solutions from inception to post-production

KNOWLEDGE, SKILL AND ABILITY
  • Must have exceptional capabilities for planning, documentation, and proactive communication
  • Deep understanding of successful business practices and working knowledge of current infrastructure
  • Ability to provide high level consulting to customer's project team(s) and corporate stakeholders
  • Must possess strong organizational skills, attention to detail, the ability to work under pressure to balance competing priorities and meet deadlines
  • Knowledge of project planning, and project cost estimation, vendor interactions, and supply chain processes
  • Proficiency with MS Office tools, and multiple software and communication tools
  • Experience in financial control, process design and re-engineering, project management, and capital intensive project evaluation
  • Demonstrated ability to weigh alternatives, determine strategy
  • Proficient communication skills to effectively interact with all levels of internal and client organizations (customers and vendors)
  • Preferred knowledge of all related business areas and how they interact (Healthcare)
  • Experience with developing and improving departmental Project Management processes, tools and documentation
  • Uses imagination and judgment to recommend workable alternatives to project stakeholders in addition to applying typical methods
  • Works on problems of diverse scope with moderate to high complexity where analysis of situations or data requires a review of a variety of factors
  • Exercises good judgment in selecting methods and techniques to obtain solutions
  • Resolves moderate to extremely complex issues, escalating only the more unusual and/or unique issues when necessary
  • Stakeholders about PM process and methodologies
  • Ability to travel to vendor sponsored training and user events; this may include air travel and overnight stays outside of WNY
  • Ability to successfully complete any required training and/or certifications pertinent to software support

WORKING CONDITIONS
  • Normal heat, light space, and safe working environment; typical of most office jobs
  • Projects usually involve departments at several if not all campuses, therefore requiring travel between campuses
  • Position requires flexible scheduling which may include covering evenings, nights, weekends, and holidays in to provide implementation support
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