Job Description
Salary: 16.26-24.40 USD
Facility: Sisters of Charity Hospital
Shift: Shift 2
Status: Per Diem FTE: 0.100000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Varied with Weekend and Holiday Rotation
Hours: 7a to 3p, 3p to 11p with occasional 11p to 7a. 7a to 11a and 4p to 8p possible with weekend rotation
Summary:
Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.
Responsibilities:
EDUCATION
- High School diploma or GED
EXPERIENCE:
- Experience managing multiple calls at one time of varied urgency and acuity. Call center or similar history is acceptable.
KNOWLEDGE, SKILL AND ABILITY
- Must be able to understand English and comprehend oral instruction
- Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
- Must be able to work under stressful conditions
- Ability to exercise good judgment in decision making
