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Receptionist Administration FBM

Location: Orchard Park, NY, United States
Date Posted: Jul 15, 2019

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Job Description

Status: Part Time Flex Facility: Father Baker Manor

Work Schedule: Days and Evenings with Call Weekend and Holiday Rotation Shift: 1:

Exempt from Overtime: Exempt: No FTE: 0.400000: Bargaining Unit: ACE Associates

Summary:


Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.



Responsibilities:

EDUCATION
  • High School diploma or GED preferred
EXPERIENCE
  • Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL AND ABILITY:
  • Ability to read, write and speak the English language clearly
  • Ability to deal tactfully with personnel, residents, visitors and the general public
  • Ability to follow written or oral instructions
  • Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
  • Must have strong telephone skills and etiquette

WORKING CONDITIONS:
  • Office setting.

ENVIRONMENT:
  • Normal heat, light space, and safe working environment; typical of most office jobs
  • Long periods of sitting, long periods of talking on phone and/or paging


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