Join Our Talent Network

Stay Connected with Catholic Health

Join Our Talent Network
Join our Talent Network

Switchboard Operator KMH

This job posting is no longer active.

Location: Kenmore, NY, United States
Date Posted: Aug 28, 2019

Share: mail
Save Job Saved

Job Description

Status: Part Time w/Benefits Facility: Kenmore Mercy Hospital

Work Schedule: Days with Weekend and Holiday Rotation Shift: 1:

Exempt from Overtime: Exempt: No FTE: 0.610000: Bargaining Unit: ACE Associates

Summary:


Operates computer switchboard for all communications. Uses computer system to access patient information and pages all emergency calls on an Amcom Smart Console. Accurately overhead announces all emergency codes and responds to all requests for information in a timely and professional manner.

Responsibilities:


EDUCATION
  • High School diploma or GED

EXPERIENCE
  • One (1) year office computer experience and one (1) year professional customer service experience required

KNOWLEDGE, SKILL AND ABILITY
  • Must be able to understand English and comprehend oral instruction.
  • Skilled in Microsoft Office or similar computer program.
  • Typing skill of at least 40-50 wpm.
  • Ability to communicate on phone and overhead pager in a courteous and professional manner.
  • Ability to remain calm in stressful situations and exercise good judgment and decision making skills.
  • Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner.
  • Must be able to work under stressful conditions.
  • Ability to exercise good judgment in decision making.

WORKING CONDITIONS



ENVIRONMENT
  • Normal temperature, lighting and space, typical of most office jobs.


Share: mail
 

Similar Jobs

Unit Clerk Maternity MSMH

Lewiston, NY, United States

Unit Clerk Monitor Technician 3 East KMH

Kenmore, NY, United States

Patient Access Specialist Patient Registration KMH

Kenmore, NY, United States
Kenmore Mercy Hospital

Medical Assistant LIFE PACE OLV Primary Care Clinic

Buffalo, NY, United States
Sisters of Charity Hospital

Medical Assistant Primary Care Family Health Center SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Medical Assistant Piver Center SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Patient Access Specialist Patient Registration SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Health Home Navigator HC

Buffalo, NY, United States
Administrative Regional Training Cntr

Community Health Worker Health MHC

Buffalo, NY, United States
Adminstrative Regional Training Cntr

Unit Clerk Monitor Technician 3 East KMH

Kenmore, NY, United States

Medical Assistant Primary Care Family Health Center SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Health Home Navigator HC

Buffalo, NY, United States
Administrative Regional Training Cntr

Medical Assistant Primary Care Family Health Center SCH

Buffalo, NY, United States
Sisters of Charity Hospital