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Patient Access Specialist Business Office MACC MHB

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Location: Orchard Park, NY, United States
Date Posted: Nov 2, 2019

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Job Description

Status: Part Time w/Benefits Facility: Mercy Ambulatory Care Center

Work Schedule: Evenings with Weekend and Holiday Rotation Shift: 2:

Exempt from Overtime: Exempt: No FTE: 0.500000: Bargaining Unit: CWA Local 1133

Summary:


The Patient Access Specialist is the front line Hospital/System liaison with customers, i.e.; patients, physicians, other hospital departments and offsite facilities and registers patients for all in and out patient services. The Patient Access Specialist is charged with the responsibility to provide access for patients to the Hospital/System while ensuring the Hospital or Offsite Facilities fulfill its registration, business and administrative requirements related to each patient encounter.

Responsibilities:


EDUCATION/EXPERIENCE
  • High School Graduate or Equivalent
  • Minimum one (1) year hospital registration or medical office experience required

If no applicants have one (1) year hospital registration or medical office experience, applicants meeting the following criteria will be considered next:

EDUCATION/EXPERIENCE
  • High School Graduate or Equivalent
  • Six (6) months to one (1) year hospital registration or medical office experience required

If no applicants have Six (6) months to one (1) year hospital registration or medical office experience, applicants meeting the following criteria will be considered next:


  • High School Graduate or Equivalent
  • Six (6) months to one (1) year of validated clerical experience within the past five (5) years in one (1) or more of the STC positions listed below:

Grade 7
  • Medical Assistant
  • Patient Service Specialist (Primary Care)
  • Pre-Surgical Liaison
  • Secretary, Cardiology Stress-Echo Lab
  • Secretary, Partners in Rehab
  • Secretary, Perinatal Testing
  • Secretary, Respiratory Services

KNOWLEDGE, SKILL AND ABILITY
  • Familiarity with Medical Terminology; such as ICD-9 & ICD-10 Coding, physician orders required
  • Medical Necessity ABN regulations preferredMust possess general office skills, including but not limited to computer/keyboarding, fax machines and typing at least 30 wpm and demonstrated computer proficiency
  • Familiarity with insurance plans; such as Medicare, Medicaid, private & commercial insurance required.
  • Familiarity with eligibility tools preferred; such as Healthenet, Omnipro/Connex, EPACES, and other web-based tools.
  • Posses excellent/effective communication/interpersonal skills
  • Organizational skills, attention to detail and follow through a must
  • Has the ability to maintain composure when interacting with a wide variety of customers and situations
  • Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
  • Must be flexible and effective in a fast paced/changing healthcare environment
  • Able to multitask

WORKING CONDITIONS:
  • Physically, the employee must demonstrate sufficient hand and finger dexterity for the keyboarding/word processing skills required.
  • Must also possess the stamina for sitting, standing or walking for prolonged periods of time.
  • Must be able to physically maneuver registration equipment efficiently.


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