Status: Part Time w/Benefits Facility: Mercy Hospital of Buffalo
Work Schedule: Evenings with Call Weekend and Holiday Rotation Shift: 2:
Exempt from Overtime: Exempt: No FTE: 0.400000: Bargaining Unit: CWA Local 1133
Summary: Under the direction of the Director of Admissions, and according to specific procedures, the telephone operators operate a console telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties.
High School diploma or GED
One year switchboard experience, preferably in a Hospital setting.
Must possess excellent/effective communication/interpersonal skills
Must be able to deal with the Public, Medical Staff and Hospital Personnel in a courteous and professional manner
Must be able to work under stressful conditions and have the ability to exercise good judgement in decision making.
Must possess the stamina for sitting for prolonged periods of time