Join Our Talent Network

Stay Connected with Catholic Health

Join Our Talent Network
Join our Talent Network

Enrollment Navigator LIFE

Location: Lackawanna, NY, United States
Date Posted: Aug 13, 2019

Share: mail
Save Job Saved

Job Description

Status: Full Time Facility: OLV Senior Neighborhood

Work Schedule: Days Shift: 1:

Exempt from Overtime: Exempt: No FTE: 1.000000: Bargaining Unit: ACE Associates

Summary:
  • The primary goal of this position is to support and facilitate potential participant's introduction to the Living Independently For Elders (LIFE) program of Catholic Health (CH) while incorporating the philosophy and mission of Catholic Health. This position will be responsible for receiving pre-enrollment information from individuals who express an interest in the LIFE program. Assist in the completion of Medicaid applications, including obtaining necessary documentation. Act as point person for center visitors and potential participants during day center assessments and visits. Must possess strong interpersonal communication and customer service skills related to a geriatric population.


Responsibilities:

EDUCATION:
  • High School diploma or GED required.
  • Associate's' degree in a health care/social services/human services or related field preferred.

EXPERIENCE:
  • One (1) to Two (2) years of healthcare/social services/human services preferred
  • One (1) to Two (2) years of customer service or sales experience required.
  • One year of experience working with frail elderly population preferred.

KNOWLEDGE, SKILL AND ABILITY:
  • Strong customer service skills.
  • Strong written, verbal and interpersonal communication skills.
  • Working relationship/knowledge of senior health issues and the Program's service area.
  • Strong computer skills. Willingness to learn new software applications.
  • Ability to work independently.
  • Most possess a valid driver's license and have a car available for work use
  • Ability to develop and maintain relationships and to work productively with all levels of personnel including clinical staff, families and care givers.
  • Accountable and results oriented
  • Detail oriented
  • Experience in or willingness to learn Medicaid and Pooled Trust application process
  • Integrity and respect for others
  • Possess active listening skills, analytical abilities and teaching abilities.
  • Demonstrated commitment to work within the team of health professionals, accepting and considering all points of view.
  • Fluency in Spanish is desirable.


Share: mail

Similar Jobs

Services Representative Piver Center SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Patient Access Specialist Patient Registration SCH SJC

Cheektowaga, NY, United States
Sisters of Charity Hospital St Joseph Campus

Research Coordinator OBGYN SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Unit Clerk Monitor Technician 3 East KMH

Kenmore, NY, United States
Kenmore Mercy Hospital

Unit Clerk Medical Rehab Unit KMH

Kenmore, NY, United States
Kenmore Mercy Hospital

Administrative Assistant II Patient Care Servces MHB

Buffalo, NY, United States
Mercy Hospital of Buffalo

Lead Nutrition Office Clerk SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Enrollment Navigator LIFE

Lackawanna, NY, United States
OLV Senior Neighborhood

Nutrition Clerk SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Switchboard Operator KMH

Kenmore, NY, United States
Kenmore Mercy Hospital

Unit Clerk Emergency Department SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Patient Access Specialist Patient Registration SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Medical Assistant LIFE PACE VM Clinic

Buffalo, NY, United States
Sisters of Charity Hospital

Health Home Navigator HC

Buffalo, NY, United States
Administrative Regional Training Cntr

Services Representative AlthletiCare KMH

Kenmore, NY, United States
Kenmore Mercy Hospital

Accounts Receivable Specialist Collections & Follow Up RMC

Buffalo, NY, United States
Administrative Regional Training Cntr

Service Representative Oncologists Employed

Buffalo, NY, United States
Sisters of Charity Hospital

Administrative Assistant II Case Management SJC

Cheektowaga, NY, United States
Sisters of Charity Hospital St Joseph Campus

Patient Access Specialist Patient Access MHB

Buffalo, NY, United States
Mercy Hospital of Buffalo

Patient Access Specialist Business Office MACC MHB

Orchard Park, NY, United States
Mercy Ambulatory Care Center

Office Assistant Pathology SJC

Cheektowaga, NY, United States
Sisters of Charity Hospital St Joseph Campus

Receptionist Operating Room MHB

Buffalo, NY, United States
Mercy Hospital of Buffalo

Switchboard Operator SCH

Buffalo, NY, United States
Sisters of Charity Hospital

Customer Services Representative Central Lab

Buffalo, NY, United States
Sisters of Charity Hospital

Patient Access Specialist Business Office East Aurora MHB

East Aurora, NY, United States
Mercy Diagnostic Treatment Center East Aurora