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Services Representative Associate Health

Location: Buffalo, NY, United States
Date Posted: Oct 16, 2020

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Job Description

Facility: Administrative Regional Training Cntr

Status: Full Time Temporary

Work Schedule: Days

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Hours: 7a-3p; M-F

Shift: Shift 1:

FTE: 1.000000:



Summary:


The Service Representative greets candidates/associates, registers demographic information into computer system, schedules appointments, performs other duties to meet candidate/associate and office needs including demographic verification, phones, messages, filing, typing, copying, faxing and transcription.

Responsibilities:


EDUCATION
  • High School Graduate (with courses in typing and English) or GED equivalent

EXPERIENCE
  • Six months to one year clerical work experience required
  • Medical office situation preferred
  • Medical terminology preferred
  • Customer service experience preferred

KNOWLEDGE, SKILL AND ABILITY
  • Handles office equipment and supplies
  • Able to work well in stressful situations and conditions of frequent interruption

WORKING CONDITIONS
  • May be exposed to infections and contagious diseases, occasional exposure to unpleasant candidate/associate elements (accidents, injuries and illness), contact with candidate/associates under wide variety of circumstances, subject to varying and unpredictable situations, handles emergency or crisis situations, subject to many interruptions, occasionally subjected to irregular hours, occasional pressure due to multiple calls and inquiries, handles absentee replacement on short notice, may be exposed to toxic chemicals due to photocopier, flexibility in scheduled working hours/days to meet needs of unit


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