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Senior Digital Workspace Engineer

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Location: Buffalo, NY, United States
Date Posted: Apr 20, 2021

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Job Description

Facility: Sisters of Charity Hospital Dever Building

Status: Full Time

Work Schedule: Days

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Hours:8a-4p

Shift: Shift 1:

FTE: 1.000000:

Summary:


The Senior Digital Workspace Engineer will be responsible for developing solutions, services and processes related to all aspects of end-user computing at Catholic Health. This role requires an individual with the ability to understand how people use technology to perform their jobs and apply their advanced technical expertise to the design and delivery of secure, intuitive end user solutions. The Senior Digital Workspace Engineer will conceptualize compelling roadmaps and frameworks for desktop and application virtualization as well enterprise mobility using a variety of cloud and premise based solutions. They will be responsible for standardizing application delivery and content sharing across all end-points. This role will provide level 3 support for the domain and provide mentorship and leadership to other engineers and support staff. The Senior Engineers in this role also have responsibility to maintain strong knowledge and expertise in several IT disciplines (networking, telephony, and servers as examples) with the ability to step in and assist with lead or secondary support roles when required.

Responsibilities:

EDUCATION
  • Bachelor of Science or Arts in Computing or related field strongly preferred
  • An Associate's Degree in Computer Science or related field and one or more of the following certifications will be acceptable:
    • Microsoft Certified Systems Engineer Productivity Solutions Expert
    • Microsoft 365 Certified: Enterprise Administrator Expert
    • VMware Certified Professional - Digital Workspace
    • VMware WorkspaceOne unified Endpoint Management Specialist
    • VMware Certified Professional - Desktop & Mobility Specialist
EXPERIENCE
  • Bachelors: minimum six (6) - ten (10) years of related experience required, or
  • Associates: minimum ten (10) years progressive IT Engineering experience
  • In lieu of Bachelors or Associates: Fifteen (15) years of IT related experience, ten (10) of these years must be End-user Computing related
  • Minimum three plus (3+)years in a leadership capacity
  • Some experience in a healthcare setting is preferred

KNOWLEDGE, SKILL AND ABILITY
  • Experience directly in medium to large network environments personal computer support
  • Experience in a healthcare setting is also recommended and preferred
  • Travel to remote sites as appropriate to participate in data center operations, server installs, and engineering team and project meetings.
  • Participate in on-call rotational 7 x 24 pager duty; respond to emergency IT situations as they occur (including during non-scheduled work time)

WORKING CONDITIONS

ENVIRONMENT
  • Normal heat, light space, and safe working environment; typical of most office jobs
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