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Catholic Health understands healthcare serves a higher purpose and we are dedicated to our community. WNY needs us now more than ever and we need to provide support to our caregivers and family members! We are currently offering per diem opportunities for counselors and spiritual care professionals, Registered Nurses and assistants to work within our facilities. Send resumes to [email protected] for a confidential conversation.

Digital Workspace Engineer

Location: Buffalo, NY, United States
Date Posted: Oct 19, 2020

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Job Description

Facility: Sisters of Charity Hospital Dever Building

Status: Full Time

Work Schedule: Days

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Hours:8a-4p

Shift: Shift 1:

FTE: 1.000000:



Summary:


The Digital Workspace Engineer will assist in developing solutions, services and processes related to all aspects of end-user computing at Catholic Health. This role requires an individual with the ability to understand how people use technology to perform their jobs and apply their technical expertise to the delivery and maintenance of secure, intuitive end user solutions. The Digital Workspace Engineer will deliver and maintain roadmaps and frameworks for desktop and application virtualization as well enterprise mobility using a variety of cloud and premise based solutions. The Engineer will be responsible for delivering applications and content across all end-points. This role will provide level 2 support for the domain and provide support to Network and Help Desk analysts and leadership to other engineers and support staff. The Engineer in this role also has a responsibility to maintain knowledge and expertise in several IT disciplines (networking, telephony, and servers as examples) with the ability to step in and assist with secondary support roles when required.

Responsibilities:

EDUCATION
  • Bachelor of Science or Arts in Computing or related field strongly preferred
  • An Associate's Degree in Computer Science or related field and one or more of the following certifications will be acceptable:
    • Microsoft Certified Systems Engineer Productivity Solutions Expert
    • VMware Certified Professional - Digital Workspace
    • VMware WorkspaceOne unified Endpoint Management Specialist
    • VMware Certified Professional - Desktop & Mobility Specialist
EXPERIENCE
  • Bachelors: minimum three (3) - five (5) years of related experience required, or
  • Associates: minimum eight (8) years progressive IT Engineering experience
  • In lieu of Bachelors or Associates: Ten (10) years of IT related experience, eight (8) of these years must be End-user Computing related
  • Some experience in a healthcare setting is preferred

KNOWLEDGE, SKILL AND ABILITY
  • Experience directly in desktop and application virtualization, mobile technologies, cloud technologies
  • Experience in a healthcare setting is also recommended and preferred
  • Travel to remote sites as appropriate to participate in data center operations, server installs, and engineering team and project meetings
  • Participate in on-call rotational 7 x 24 pager duty. Respond to emergency IT situations as they occur (including during non-scheduled work time)

WORKING CONDITIONS

ENVIRONMENT
  • Normal heat, light space, and safe working environment; typical of most office jobs


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