Catholic Health understands healthcare serves a higher purpose and we are dedicated to our community. WNY needs us now more than ever and we need to provide support to our caregivers and family members! We are currently offering per diem opportunities for counselors and spiritual care professionals, and Registered Nurses to work within our facilities. Send resumes to [email protected] for a confidential conversation.
Switchboard Operator KMH
Location: Kenmore, NY, United States
Date Posted: Jan 5, 2021
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Job Description
Facility: Kenmore Mercy Hospital
Shift: Shift 3
Status: Part Time w/Benefits FTE: 0.426667
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Hours: 1100-700
Summary:
Operates computer switchboard for all communications. Uses computer system to access patient information and pages all emergency calls on an Amcom Smart Console. Accurately overhead announces all emergency codes and responds to all requests for information in a timely and professional manner.
Responsibilities:
EDUCATION
- High School diploma or GED
EXPERIENCE
- One (1) year
KNOWLEDGE, SKILL AND ABILITY
- Must be able to understand English and comprehend oral instruction
- Skilled in Microsoft Office or similar computer program
- Typing skill of at least 40-50 wpm
- Ability to communicate on phone and overhead pager in a courteous and professional manner
- Ability to remain calm in stressful situations and exercise good judgment and decision making skills
- Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
- Must be able to work under stressful conditions
- Ability to exercise good judgment in decision making
WORKING CONDITIONS
- Normal temperature, lighting and space, typical of most office jobs
