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Join our Talent Network

Catholic Health understands healthcare serves a higher purpose and we are dedicated to our community. WNY needs us now more than ever and we need to provide support to our caregivers and family members! We are currently offering per diem opportunities for counselors and spiritual care professionals, and Registered Nurses to work within our facilities. Send resumes to [email protected] for a confidential conversation.

Switchboard Operator SCH

Location: Buffalo, NY, United States
Date Posted: Jan 12, 2021

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Job Description

Facility: Sisters of Charity Hospital

Shift: Shift 1

Status: Per Diem FTE: 0.100000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Hours: 7a-3p, varied shifts, 3p-11p, some 11p-7a

Summary:

Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.

Responsibilities:

EDUCATION
  • High School diploma or GED

EXPERIENCE:
  • Experience managing multiple calls at one time of varied urgency and acuity. Call center or similar history is acceptable.


KNOWLEDGE, SKILL AND ABILITY
  • Must be able to understand English and comprehend oral instruction
  • Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
  • Must be able to work under stressful conditions
  • Ability to exercise good judgment in decision making


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