Supervisor Nursing Patient Care Services MHB
Job Description
Facility: Mercy Hospital of Buffalo
Shift: Shift 2
Status: Per Diem FTE: 0.153333
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Hours: 2p-2a, 7p-7a, 7a-7p
Summary:
Supervises and coordinates the activities of hospital personnel and engages in a variety of procedure through the interpretation of hospital policy and procedures for staff personnel: participates in the investigation and preparation of reports relative to the improvement of patient care, safety, educational development and personnel performance
Responsibilities:
EDUCATION
- Graduate of an accredited school of nursing
- Current New York State registration
- Bachelor's Degree in Nursing preferred
- BCLS and ACLS certification
EXPERIENCE
- Two (2) years of acute care nursing
- Charge nurse, managerial, or supervisory experience preferred
KNOWLEDGE, SKILL AND ABILITY
- Ability to develop rapport with multiple health care disciplines and providers across the continuum of care
- Ability to relate well with physicians to maximize quality of care for patients
- Excellent interpersonal communication and networking skills
- Excellent critical thinking, discernment, and clinical assessment skills
- Ability to work in a high stress environment
- Ability to manage conflict
- Computer literate
- Interpersonal Skills necessary to work productively with all levels of unit personnel
- Possesses active listening skills
Specific Skills
- Excellent communication skills and ability to:
- utilize technology to enhance communication and collect and report transfer center data
- obtain necessary information effectively
- provide clear direction
- provide positive communication during stress
- Critical thinking and the ability to:
- evaluate patient needs, physician request, and placement decisions to ensure that the most effective patient flow and capacity for admissions is maintained
- utilize professional judgment and autonomy in decision making, seeking assistance from management as needed
- Problem solving skills to:
- Prioritize competing requests
- Ensure customer's expectations are met/surpassed
- Flexible and composed under pressure
WORKING CONDITIONS
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