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Join our Talent Network

Catholic Health understands healthcare serves a higher purpose and we are dedicated to our community. WNY needs us now more than ever and we need to provide support to our caregivers and family members! We are currently offering per diem opportunities for counselors and spiritual care professionals, and Registered Nurses to work within our facilities. Send resumes to [email protected] for a confidential conversation.

Network Analyst I SCH

Location: Buffalo, NY, United States
Date Posted: Feb 9, 2021

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Job Description

Facility: Sisters of Charity Hospital

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days with Call Weekend and Holiday Rotation

Hours: 8-4

Summary:
The Network Analyst I provides service oriented technical support to the Catholic Health (CH) client community in all matters relating to PC and LAN technologies. Network Analyst I provides customer service and technical expertise through the administration, escalation and/or resolution of any technical problems, service requests, or project work. Success in this position requires interaction with many disciplines and diverse groups of people with varying skill levels.

Responsibilities:

EDUCATION

  • Associates degree required, Bachelors preferred
    • In lieu of Associates degree, eight (8) years of applicable experience required
  • Relevant technical certifications will also be considered
EXPERIENCE

  • Requires at least one (1) year experience in computer related field

KNOWLEDGE, SKILL AND ABILITY

  • Excellent customer service skills
  • Good written and verbal communication skills
  • The ability to troubleshoot software and hardware failures and to identify network problems
  • Strong technical aptitude and good analytical and organizational skills
  • Ability to repair and perform preventative maintenance on personal computers, laptops, wireless devices, software and other related peripheral devices
  • Professional presentation and the ability to interact with customers in a courteous manner
  • Experience with Microsoft Operating Systems, and Microsoft Active Directory Network
  • The ability to coordinate equipment installations and the maintenance of hardware/software inventories on company computers and systems
  • Experience with client - server applications is preferred
  • Familiarity with Server operating systems (AIX, Sun Solaris, Linux, Windows Server, SQL Server)
  • Have a valid driver's license, transportation, and be willing to travel between CH sites as needed
  • Relevant technical certifications will also be considered

WORKING CONDITIONS

  • Normal heat, light space, and safe working environment; typical of most office jobs


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