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Workforce Coach

Location: Buffalo, NY, United States

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Job Description

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days and Evenings

Hours: 8 hours a day, 5 days a week 8a-8p/flexible hours may vary

Summary:
The Workforce Coach will provide and evaluate risk stratification assessments, create action plans and follow ups, facilitate THRIVE core curriculum, and connect caregivers with appropriate internal programming and/or community resources. Holistically provides recommendations, training, and professional workplace skills to aid in sustained growth and development of Caregivers in overcoming barriers in academia, life, and work related activities.

Responsibilities:

EDUCATION
  • Associate Degree in a social service field required
  • B.S. or B.A. degree in social service field preferred

EXPERIENCE
  • With Associate Degree, minimum 3 - 5 years community service or related health care experience required
  • With Bachelor Degree, minimum one (1) year community service or related health care experience required
  • Previous experience with coaching and mentoring individuals on life skills preferred

KNOWLEDGE, SKILL AND ABILITY
  • Effective communication skills with individual caregivers
  • Ability to teach and influence others
  • Team oriented, with ability to maintain supportive and functional relationships with management, peers, caregivers and external partners
  • Demonstrates appropriate bonding and empathy with caregivers and sets the tone for caring and compassion throughout the facilitation
  • Represents the THRIVE program in a manner which conveys a professional, caring and cooperative attitude
  • Exhibits excellent interpersonal skills as evidenced by supportive and constructive communication
  • Demonstrates cultural competency across diverse cultures and socioeconomic statuses
  • Demonstrates clear and concise written and verbal communication skills
  • Knowledge of local social service resources
  • Demonstrates solid critical thinking skills

WORKING CONDITIONS
  • Normal heat, light space, and safe working environment; typical of most office jobs
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