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Switchboard Operator MSMH

Location: Lewiston, NY, United States

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Job Description

Facility: Mount St. Mary's Hospital

Shift: Shift 1

Status: Per Diem FTE: 0.106666

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Varied

Hours: 7a-3p, 3p-11p, 11p-7a

Summary:

Under the direction of the Lead Switchboard Operators, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.

Responsibilities:

EDUCATION
  • High School diploma or GED
EXPERIENCE
  • One (1) year switchboard experience, preferably in a hospital setting

KNOWLEDGE, SKILL AND ABILITY
  • Must be able to understand English and comprehend oral instruction
  • Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
  • Must be able to work under stressful conditions
  • Ability to exercise good judgment in decision making

WORKING CONDITIONS
  • Normal heat, light space, and safe working environment; typical of most office jobs
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