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Quality Improvement Specialist Physician Enterprise Sir MSMH

Location: Niagara Falls, NY, United States

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Job Description

Facility: Mount St Marys PCC Sirianni

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours: 0800-1600/0830-1630/0900-1700


The Quality Improvement Specialist supports the Manager of Value-Based & Quality Initiatives and is responsible for facilitating quality initiatives and the implementation of this work into our clinical settings. The Quality Improvement Specialist is responsible to assist in implementing change management strategies and providing data related to compliance, patient outcomes and quality of care. This position will directly support the engagement related to care gaps, health maintenance initiatives, value-based programs and wellness visits.


  • Associates degree required
  • Bachelor's degree in healthcare related field, preferred

  • Minimum of (2) years of experience in healthcare required
  • One (1) year experience in a primary care physician office required
  • Quality improvement or process improvement experience, preferred
  • Ability to use an electronic medical record (EMR) and comfortable with compiling data
  • Microsoft Office suite proficiency
  • Ability to access and comprehend payer driven data and quality portals
  • Effective verbal and written communication skills
  • Ability to teach, motivate and engage others
  • Capacity to work effectively in a interdisciplinary team
  • Excellent organizational skills and able to prioritize competing priorities and deadlines
  • Understands and applies performance improvement methods to support practices in meeting quality goals
  • Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

  • Occasional travel between sites may be required
  • Exposed to unpleasant elements (accidents, injuries and illness)
  • Possible subject to varying and unpredictable situations in a physician office setting
  • Subject to many interruptions
  • Occasionally subjected to irregular hours
  • Ability to multitask in a fast paced environment
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