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Supervisor Support Services Laboratory Outreach Services

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Location: Buffalo, NY, United States

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Job Description

Facility: Sisters of Charity Hospital

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: Variable start 5 am - 9 am dependent upon department needs. The Supervisor will primarily work out of the Outreach Office located at Sisters of Charity Hospital Core Lab - and round to numerous PSC off-sites.

Summary:
Provides adequate guidance, direction and supervision for specimen collection, receipt, registration, and triage. Oversees the inpatient and outpatient phlebotomy activities. Coordinates activities among various groups including medical, clinical, and support. Organizes workflow so that maximum productivity is achieved. Acting as the Quality Systems Manager for a specific site or area of responsibility, performs and documents QA activities as defined by Laboratory Administrative and Medical Leadership.

Responsibilities:

EDUCATION
  • A.A.S. in Science or Medical Laboratory Technology, or other appropriate discipline
  • NYS Licensure preferred

EXPERIENCE
  • Four (4) years of experience in a clinical laboratory, or equivalent physician lab, clinical research lab, or medical office supervision
  • Demonstrated experience in customer relations
  • Demonstrated leadership skills
  • Demonstrated experience in venipuncture and sample collection techniques

KNOWLEDGE, SKILL AND ABILITY
  • Demonstrates strong leadership and ability to work within a team environment
  • Demonstrates the ability to develop professional relationships with physicians, administration, staff and all customers
  • Ability to work in stressful situations
  • Ability to prioritize multiple projects
  • Ability to work with infectious and/or hazardous material
  • Excellent oral and written communication skills
  • Demonstrated computer skills, i.e. MS Word, Excel

WORKING CONDITIONS
  • Normal heat, light space, and safe working environment; occasional exposure to one or more mildly unpleasant physical conditions
  • Schedule flexibility
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