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Registered Nurse Care Coordinator Neuroscience

Location: Buffalo, NY, United States

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Job Description

Facility: Mercy Hospital of Buffalo

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: Mon-Fri 8a-4p

Summary:

The Neuroscience Registered Nurse Care Coordinator is a leadership role within an interdisciplinary team performing transitional process navigation to measure and influence optimal clinical outcomes. This is achieved by identifying the patient population to ensure effective transitional care by performing real time audits and care transition, tracking proactive care to at risk patients following an acute neurological event to reduce the burden of illness, improve compliance with evidence based clinical guidelines, care protocols/care pathways, the coordination of care, resources and services across the continuum while reducing the total cost of care and improving the patient experience of care. The Neuroscience Registered Nurse Care Coordinator provides clinical performance and process improvement interventions. The individual is responsible for abstraction of data to improve process and initiating mortality review. The Care Coordinator monitors the Stroke Unit census and initiates all mortality reviews.

Responsibilities:

EDUCATION
  • Graduate of an accredited school of professional nursing, BSN preferred
  • Current, unrestricted licensure by New York State as a Registered Nurse (RN) required
  • Current certification in NIHSS, mRS, or must obtain one (1) month of employment
EXPERIENCE
  • Two (2) years previous case, disease, utilization management experience
  • One (1) year experience with an electronic medical record (EMR)
  • Two (2) years experience in outpatient and inpatient stroke care, neurosciences
  • Two (2) years acute care experience as RN on a Stroke Floor of Primary Stroke Center preferred
KNOWLEDGE, SKILL AND ABILITY
  • Ability to actively navigate multiple stroke patients through care process
  • Demonstrated knowledge of basic neuroscience, neuroanatomical and stroke pathology
  • Demonstrates understanding of stroke outcome measures
  • Ability to use an electronic medical record (EMR), patient registry and running reports from an EMR, MIDAS, Soarian Clinicals
  • Effective verbal and written communication skills
  • Solid command of the English language
  • Excellent organizational and time management skills
  • Ability to teach, motivate and influence others
  • Demonstrated ability to work effectively in an interdisciplinary team to facilitate the efforts of the care team to assist patients in meeting their goals
  • Demonstrated effective interpersonal relationship and customer service skills
  • Demonstrates understanding of evidence based guideline (EBG) and neuroscience related care pathways/care protocols
  • Ability to convey complex clinical information in a simple, concise way
  • Ability to serve as a patient advocate to ensure timely, effective follow up care in the community
  • Ability to facilitate safe, effective transition of care and appropriate follow up with primary and/or neuro care
  • Ability to work effectively with people from diverse cultures and socioeconomic conditions
  • Actively listens to others to understand their perspective and ensure understanding regardless of barriers
  • Demonstrates sound problem solving and the ability to apply critical thinking skills
  • Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

WORKING CONDITIONS
  • Most work performed in office setting
  • Contact with patients under wide variety of circumstances
  • Subject to varying and unpredictable situations in a hospital based office setting, handles emergency or crisis situations
  • Subject to many interruptions
  • Occasionally subjected to irregular hours, flexibility in scheduled working hours/days to meet needs of patient population
  • Ability to multitask in a fast paced office environment
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