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Coordinator Clinical Support LIFE

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Location: Lackawanna, NY, United States

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Job Description


Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours: 8:00am-4:00pm


Associate will provide clerical support to the clinical staff for the LIFE program. This includes assisting with the coordination for authorization of services for LIFE participants and basic clerical functions.


  • High School diploma or GED
  • Associates Degree in business or health related field preferred

  • One (1) year switchboard experience preferred
  • Previous computer experience required
  • Medical terminology preferred
  • Customer service experience preferred

  • Understands and maintains the confidential nature of the information handled and discussed
  • Ability to work as part of a team and interact with all departments within the organization in positive, respectful manner
  • Ability to function autonomously
  • Able to deal with interruptions and still remain focused and positive in a fast paced environment
  • Must have basic typing skills and good Microsoft Office skills
  • Ability to learn other software as needed
  • Ability to work independently set priorities and organizes work
  • Ability to deal effectively with the demands of the job in a pleasant and courteous manner
  • Ability to communicate clearly and politely with others
  • Accepts direction in a willing and positive manner
  • Understands and practices the ethical, professional and legal obligations of the Catholic Health Corporate Compliance Program
  • Consistently demonstrates positive, helpful, respectful manner and voice tone

  • Long periods of sitting, long periods of talking on phone and/or paging
  • May be required to work overtime, holidays and weekends as needed
  • Normal heat, light space, and safe working environment; typical of most office jobs
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