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Medical Receptionist TRI Cardio Cheektowaga

Location: Cheektowaga, NY, United States

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Job Description

Facility: Trinity Cardio Cheektowaga

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: Trinity Medical

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours: 6:30am-2:30pm/ 8:00am-4:00pm/8:30am-4:30pm/ 9:00am-5:00pm

Summary:
The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

Responsibilities:

EDUCATION
  • High School diploma or GED required
EXPERIENCE
  • Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks
KNOWLEDGE, SKILL AND ABILITY
  • Strong customer service and telephone skills
  • General knowledge of medical insurance, health maintenance organizations and other health care related topics
  • General knowledge of medical office procedures and terminology including ICD-10 and CPT coding.
  • Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
  • Desire and skill to meet the needs of the patient
  • Possesses organization, communication (written and verbal) and time management skills
  • Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances.
  • Possesses basic mathematical and analytical abilities
  • Working knowledge of Electronic Health Record (EHR)
  • Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
  • Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)

WORKING CONDITIONS:

ENVIRONMENT
  • Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices
  • Normal heat, light space, and safe working environment; typical of most office jobs.
  • Intermittent exposure to a few unpleasant physical conditions.
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